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Frequently Asked Questions
- Is it safe to provide my birth date and time to you?
Yes, it is safe. We only use your birth date and time to create your birth chart and related analysis. The data you provide is strictly for that purpose, and our staff cannot access it. If you still have doubts, you’re encouraged not to input your real name. The name you input is solely for your reference and will not affect the analysis in any way. - Can I delete my profile after I finish the purchase?
Yes, you can delete your profile in the “My Account” section. Please note that if you delete your profile, all purchased reports will also be deleted. Make sure to store your reports before deleting your profile. - Where can I find the report I purchased?
You can find your purchased report in the “My Account” section under the “Orders” tab. Click on the eye icon, and you’ll be able to view the report. - Do you provide in-person reading services?
At the moment, we only provide online report services. However, our online service has already been used by more than 10 million people, and you can get insights right away. - What’s the difference between Zi Wei Dou Shu and Purple Star Astrology?
They are exactly the same! Zi Wei Dou Shu is the translation by pronunciation, while Purple Star Astrology is the translation by meaning. - What is Purple Star Astrology?
Purple Star Astrology is one of the most accurate methods of revealing one’s destiny. Derived from Yi Jing (The Book of Changes) and refined by elites of each dynasty for their emperors. You can find more information about Purple Star Astrology here. - Can I run the report for other people?
Yes, as long as you have the person’s birth date and time, you can purchase the report for them.
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